Jazz, a Switcher based at Switch@The Spring, has been nominated as January’s Switch Superstar. He is has been described as a good team player, a Switcher with great team spirit and also dedicated in Mac’s troubleshooting.
(Jazz – J)
Q: First of all, congratulations for being nominated as September 2009’s Switch Superstar! So tell us a bit about yourself, where are you from, your age, what do you do beside working at Switch, you know, the personal stuff.
J: First of all, thanks for the nomination! I never foresee that I would be one of the Switch Superstar! My name is Jasmine Leong and my nickname is Jazz. I’m 21 this year and besides working in Switch@The Spring, I am also having my Diploma at the INTI College Sarawak. On top of that, I would like to thank my superior (Chai) for this opportunity to join Switch and lead on expanding my knowledge in Switch.
Q: When did you join Switch, and what made you join?
J: I joined Switch two years ago. There’s an ex-crew named Teresa who bring me into Switch. She is the one who introduce Switch to me as she leaving for her further study. That is how I get my job here in Switch@The Spring.
Q: Please describe your typical day at work.
J: Basically, after my opening the first thing that I will do is to make sure that all the Macs and iPods are in perfect order and fully functioning. Then I will proceed to do the cleaning around the Macs and iPods especially the fingerprints and dusts which is all around the products. I will also be greeting the customers whenever they step into the outlet and providing them solutions based on their needs by doing demonstrations, briefing and giving guides on our products. During the night before we close our outlet, I will be helping on the settlement, stock take and stock confirmation.
Q: What is your favourite part of working at Switch?
J: My favorite part of working at Switch is to troubleshoot all kinds of system failures and make as much customers to Switch to using Mac.
Q: Can you share with us the most important thing that you’ve learned from working at Switch?
J: The most important thing that I have learnt at Switch, is about computer. I’m Microsoft based on the day I joined Switch, but now I have more knowledge about Mac. In additional of that, I have also learnt how to use different kind of programs, troubleshooting, programming, installing and a lot more.
Q: What advice would you give to other Switchers (your colleagues) at work?
J: Hard work and dedication plays an important role in ensuring success at work. Put your whole heart and dedication towards your job in order to achieve a brighter future.
