Switchers Say

Kamil, a new switcher based at Switch@The Mines, has been nominated as April’s Switch Superstar. He has been well known as someone who is capable of assisting in daily administration while maintaining an outstanding monthly sales performance. He is also a good team player in Switch.

(Kamil – K)

Q: First of all, congratulations for being nominated as April 2010’s Switch Superstar! So tell us a bit about yourself, where are you from, your age, what do you do beside working at Switch, you know, the personal stuff.

K: My name is Kamil Mahdi Abd Rahman. My state of origin is in Jitra, Kedah.I was born on 14.12.1977 so I am 33 years old this year. My hobby is surfing the internet, watching movies and I love to  do interior designing. I like to cook whenever I have a free time. Besides about myself, I would like to take this opportunity to thank all Switchers especially Mr. Winson (our GM) to give me the chance to prove what I can do and also very thanks to Mr. John, Jason, Kant, Firdaus, Fazmy, Kong and Mr. Li for leading me and guiding me.

Q: When did you join Switch, and what made you join?

K: I joined this family on 13th January 2010. Learning was the main reason that I join Switch because I believe that they could provide me a well training and I am a gadget enthusiast.

Q: Please describe your typical day at work.

K: My routine at work is to ensure the shop is clean and most of all ensure the operations run smoothly. I also do stock checks from time to time and lastly is to maximize our sales.

Q: What is your favourite part of working at Switch?

K: My favorite part working with Switch is generating sales, the ability to explain the specialities of Apple products and manage to convince the customer to make a purchase without any hassle or doubts. Assisting the customers on their problems regardless of any Apple products is one of my role working in Switch as well.

Q: Can you share with us the most important thing that you’ve learned from working at Switch?

K: The most important thing that I’ve learnt was team work as well as Apple products.

Q: What advice would you give to other Switchers (your colleagues) at work?

K: Work in a healthy environment, sincere and passion in their work, be competitive & think positively. (Switchers Boleh!!!!)

Have you get your RM88 bundle?

Eric, a new Switcher from Switch@Sunway Carnival has been nominated as the Switch Superstar for the month of March for being a helpful and reliable team player, maintaining outstanding sales performance and the willingness to grow and learn in a short period of time.

(Eric – E)

Q: First of all, congratulations for being nominated as March 2010’s Switch Superstar! So tell us a bit about yourself, where are you from, your age, what do you do beside working at Switch, you know, the personal stuff.

E: your age, what do you do beside working at Switch, you know, the personal stuff.
Before I start, I would like to thank my seniors (Peter, Julian, Yuvin and Yonn Vern) who had provide me great guidance and being a very good mentor in Switch Sunway Carnival. Without them, I wouldn’t be nominated as the Superstar for the month of March. Well, my name is Eric Ong and I’m 19 years old. Just finished my STPM and currently considering on where to pursue my studies.

Q: When did you join Switch, and what made you join?

E: I joined Switch two months ago which is at December 2009. Well, I was a better user in Windows OS before I know Mac. So, Mac OS caught my attention and I was keen to know more about them!

Q: Please describe your typical day at work.

E: Well I am a workaholic, so most of my working hours will be from 10am to 10pm everyday. My job is to make sure that the store is clean, stocks inventory are balance, doing sales as well as cash settlements, last but not least is registering new users to Maxis for their iPhone purchases.

Q: What is your favourite part of working at Switch?

E: The teamwork I had with my colleagues is the favourite part of working with Switch. Working together is a team and helping each other out whenever they are in need is another motivation to me. Furthermore, I have a lot of fun being with my team mates in such a friendly and enjoying working environment.

Q: Can you share with us the most important thing that you’ve learned from working at Switch?

E: Responsibility and Punctuality. Before I start working with Switch, I was actually a vert clumsy guy and I am even late for my first interview with Switch. After a lot of earful advice, I finally realize that these values are essential. Not only while working but also in my life. Thus, I would like to take this opportunity to thank my superior (Peter and Julian) for teaching me the most important values in my life.

Q: What advice would you give to other Switchers (your colleagues) at work?

E: To all current and future Switchers, working with Switch is not only about learning Mac or Apple products but it is also learning how to work as a team and learning new values in our life.

We had our “Marching Through The Month” and guess what is joining into the parade?

Marvin, a Switcher based at Switch@QueensBay Mall, has been nominated as February’s Switch Superstar. He is has been described as a helpful team player, someone capable of assisting in daily administration, while maintaining an outstanding sales performance.

(Marvin – M)

Q: First of all, congratulations for being nominated as February 2010’s Switch Superstar! So tell us a bit about yourself, where are you from, your age, what do you do beside working at Switch, you know, the personal stuff.

M: Before I start, I would like to thank Switch for the nomination! My name is Marvin Ooi and I’m 20 this year. I’m from Penang, staying around Penang International Airport. Therefore, I’m working in Switch@QueensBay Mall. Apart from working with Switch, I am also having my Accounting Course at TARC College.

Q: When did you join Switch, and what made you join?

M: I started by job with Switch in end of July 2009. Before joining Switch, I actually bought an iPod from them and I saw a lot of Apple’s products! They are all so amazing and then I decided to join Switch to expand my knowledge in all those wonderful Apple products.

Q: Please describe your typical day at work.

M: Majority of my working shifts will be from the afternoon until closing, it was because that I have to attend to my classes in the morning. Whenever when I arrive in the outlet, the first thing I will do was to check on my customer’s collection. Making sure my customers have collected their items which they have ordered is part of my main responsibility as a crew in Switch.

Q: What is your favourite part of working at Switch?

M: My favourite part of working with Switch is that I can see customers walking out of the outlet with a Smile and watching them turning into a Switcher one day. Another favourite part working in Switch was the happiness in working together with my helpful and friendly colleagues. It is an enjoyment working with the team.

Q: Can you share with us the most important thing that you’ve learned from working at Switch?

M: Besides all the Apple knowledge that Switch have provided me, I’ve also learned how to control my own emotion, regardless of the situation that I am facing. Staying calm and observe is the key word I always remind myself.

Q: What advice would you give to other Switchers (your colleagues) at work?

M: Love and passion on everything we do, sharing knowledge among the crews. Together, we can bring Switch to a new higher level!