Switchers Say

Jasmim, a Switcher based at Switch@Gurney Plaza, has been nominated as May’s Switch Superstar. She has been described as a motivated, friendly, helpful as in handling paperworks, proactive and also one of the best sales staffs by her superior.

(Jasmim – J)

Q: First of all, congratulations for being nominated as May 2010’s Switch Superstar! So tell us a bit about yourself, where are you from, your age, what do you do beside working at Switch, you know, the personal stuff.

J: Hey, first of all I would like to thank Switch for nominating me, I truly appreciate all the guidance and support that has been provided to me, without the patient guidance especially from my seniors (Cedric and Jason) I will never even been considered. I was definitely in shock when I receive the mail. Anyway, my name is Jasmim Merican, I am 23 years old, born and grew up in Penang.  I’ve just completed my Degree in Computer Studies recently.

Q: When did you join Switch, and what made you join?

J: I joined Switch in November 2008, the main reason why I join Switch was because I have always been fascinated by Mac system. I was a PC user ever since I got my first PC when I was about 10 years old. I “Switch” to Mac just right after I joined Switch, it was definitely one of the greatest switching experience in my life.

Q: Please describe your typical day at work.

J: Well, my typical day at work consist of ensuring that all the Macs and iPods are in perfect order. In addition to that, I have to keep track of all incoming and outgoing stocks. Next is to make sure that all the demo units are clean and the display units in the store are well organized. Last but not least is to provide solutions to customers and switching them to Mac.

Q: What is your favourite part of working at Switch?

J: My favorite part of working at Switch is meeting various type of new customers and providing them solutions that will suits their needs.

Q: Can you share with us the most important thing that you’ve learned from working at Switch?

J: The most important thing that I have learned from Switch is that to always stay committed and always provide the solutions / service with integrity.

Q: What advice would you give to other Switchers (your colleagues) at work?

J: “Love all, trust a few, do wrong to none.  ~William Shakespeare”

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Kamil, a new switcher based at Switch@The Mines, has been nominated as April’s Switch Superstar. He has been well known as someone who is capable of assisting in daily administration while maintaining an outstanding monthly sales performance. He is also a good team player in Switch.

(Kamil – K)

Q: First of all, congratulations for being nominated as April 2010’s Switch Superstar! So tell us a bit about yourself, where are you from, your age, what do you do beside working at Switch, you know, the personal stuff.

K: My name is Kamil Mahdi Abd Rahman. My state of origin is in Jitra, Kedah.I was born on 14.12.1977 so I am 33 years old this year. My hobby is surfing the internet, watching movies and I love to  do interior designing. I like to cook whenever I have a free time. Besides about myself, I would like to take this opportunity to thank all Switchers especially Mr. Winson (our GM) to give me the chance to prove what I can do and also very thanks to Mr. John, Jason, Kant, Firdaus, Fazmy, Kong and Mr. Li for leading me and guiding me.

Q: When did you join Switch, and what made you join?

K: I joined this family on 13th January 2010. Learning was the main reason that I join Switch because I believe that they could provide me a well training and I am a gadget enthusiast.

Q: Please describe your typical day at work.

K: My routine at work is to ensure the shop is clean and most of all ensure the operations run smoothly. I also do stock checks from time to time and lastly is to maximize our sales.

Q: What is your favourite part of working at Switch?

K: My favorite part working with Switch is generating sales, the ability to explain the specialities of Apple products and manage to convince the customer to make a purchase without any hassle or doubts. Assisting the customers on their problems regardless of any Apple products is one of my role working in Switch as well.

Q: Can you share with us the most important thing that you’ve learned from working at Switch?

K: The most important thing that I’ve learnt was team work as well as Apple products.

Q: What advice would you give to other Switchers (your colleagues) at work?

K: Work in a healthy environment, sincere and passion in their work, be competitive & think positively. (Switchers Boleh!!!!)

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