Switch Clearance @ MyTown, KL (2-4 Mar 2018)

Dear all,

Due to security reason, we regret to inform you that the clearance sale will be put on hold until further notice. So stay tuned for more announcements.

However, our outlet at MyTOWN will be operating as usual from 10am to 10pm.


Do take note that we will continue to honour the promotion of the following items over this weekend :


MacBook Air 11” – SRP: RM2,999 / Promo: RM2,799

iPhone 6 (32Gb) Gold – SRP: RM1,499 / Promo: RM1,399

iPhone X 64GB – SRP: RM5,149 / Promo: RM4,899

iPhone X 256GB – SRP: RM5,899 / Promo: RM5,649


Once again, we thank you all for your great support !








Mark your dates! A Switch Clearance is happening at MyTown Shopping Mall, KL from 2-4 March 2018! Check out the list of products and prices below.

*Please read our T&C and FAQ below*

*Watch this space as more products will be updated into the list*


Terms and conditions

1. There is no warranty for all of these products
2. Customers may return the product within 7 days if unit fail to function
3.  Maximum purchase of one (1) unit per customer
4. Prices are valid throughout the promo period only while stocks last
5. Switch reserves the right to amend the terms and conditions without prior notice


  • Can I queue overnight during the My Town clearance?
    • No midnight queue allowed
  • Can we use Credit Card to purchase?
    • Yes, we accept Credit Card and Cash Sales.
    • Please refer to this link for more information, https://switch.com.my/instalmentplan/
    • For instalment plans, addition interest rates will be chargeable
  • Can I apply for Aeon Credit Instalment Plans for clearance items?
    • Aeon Credit Instalment Plans are not available for clearance sale items.
  • Can I purchase the clearance sales unit online?
    • No, the items are only available at the Switch@MyTown’s Clearance Event
    • Shipping or Delivery option is not available for the Switch@MyTown’s Clearance Event
  • Can I reserve the item upfront?
    • No reservation available for any items of Switch.
    • There can be no sales order or deposit payment allowed.
  • Where are the clearance item originated?
    • Rest assured, the clearance items originated from Switch, Malaysia.
  • What does it means by demo set? Is there warranty on the demo sets?
    • Demo sets are previously display units at the outlet. The units are previously used to educate and share the product to our the customers. 
    • These sets are with the same specification and functionality as the equivalent retail devices.
    • There are no warranty on the demo units. Switch advises customer to check and inspect the unit during your purchase.
    • Customers however may return the product if it fails to function within 7 days of purchase.
  • How many units per customer?
    • For clearance items, only one unit per customer.
    • One clearance item per head count.
  • Does the unit includes accessories?
    • Yes. Please refer to the sales representative for the accessories included.
  • Can I trade in my device for the clearance items?
    • Yes, you are able to trade in your current device for the trade in item.
    • The purchase may require a longer amount of time due to the verification of intended trade in device. Please refer to the sales representatives.


Queue Information

Please follow these guidelines 



Where do I queue?

  • Official queue time begins at 7am.
  • Queue will be between Spasso and Starbucks @ MyTown Central Town Entrance.
  • This will be the only available queue. Switch will only recognise customers who are present at this queue.
  • A Switch Visual Standee will be setup representing the beginning of the queue.
  • Management of MyTown strictly does not allow camping at any time after mall operation hours.

Where do I Park?

  • Only B1 carpark access from Jalan Cochrane will be open for public and security guards will be on standby at B1 to assist shopper to join the queue outdoor using Sunken Garden Entrance Door.

Beginning of Event

  • Customers are advised to remain at the queue until 10am.
  • Switch Sales Representative will be present at the queue location from 8am onwards to assist with any enquiries.
  • Our sales representative will be present to accompany and lead you to our outlet.


  1. Hi may i know whether the battery charger is also included with the items? Also, no longer in sealed box, meaning that we do not get the box either?
    • Hi there, the power adapter and in-box accessories are included for majority of the units. Please check with the sales representative on the day.
  2. Hi, For the Term 3 , "Maximum purchase of one (1) unit per customer". It means the same product can only get 1 unit or within all the model and product clearance we can only purchase one ?
    • The demo units are evaluated and are performing up to specifications. There isn't warranty on the device, however if a hardware issue arise, you may send to us for evaluation within 7 days.
  3. May I know can we purchase using debit card ? And in the term said 1 item per customer, let say after the purchase in the morning, can came back in the evening to purchase another item ?
  4. Those with bracket (demo) means demo unit. Those without bracket means opened unit? If yes, what means by opened unit? Is it their seal is accidentally opened?
  5. It is written as official queue starts at 7am . So which means earlier queue wont be consider or ? So which mean we can only queue up at the entrance there izit ?
    • You may discuss with the person in front and behind you for a mutual agreement or inform our sales representative if toilet break is required.
  6. Hi, could you please keep on updating stock availability as shown above when the clearance start this Friday until end of the event on Sunday? I'm all the way from JB, and there's about 800++ people going to this event (shown in FB event), but there's only 171 total stock that available. Thanks.
  7. Can I apply Aeon Credit for instalment to buy clearance product? because It need to take 2 or 3 working days for loan approval...
  8. why the other website shown there is not quantity list? dont give the people hope please, the photo show the quantity only have 1 for the certain unit, u open for 3 days, but the quantity only have 1 and i will be grab in 1 minute, is it waste the time and give people hope? please explain
  9. I feel stupid for even bothering to come. I understand that the quantity is limited but according to the guidelines, its written that the 'official que' starts at 7am. I was there at 5am and the que is already ridiculously long. Not only that, people are already camp probably during midnight and at the same time the is a chinese boy in black uniform believed to be switch staff entertaining (acknowledging) the que. And whats even worse is that, que doesn't even start according to the image shown. What a waste of time...
  10. How about the demo set? How about the icloud? Any demo set are unlocked? Just want to be sure coz some of articles in internet said had to be vary with the apple demo set. 1) the icloud account. 2) how to remove demo set mode 3) other topic. Some of them were demo and only happen to sell a few item? Wtf! Get a life brothers and sisters. A clown staff try to get us out of boring mode. Give us a damn hell nice drinks or foods.
  11. not fair for everyone,really stupid for wasting the time!already ask wait outside the entrence wait for number,suddenly change waiting location,not fair for the 1st waiting q line!i have money also wont buy for this kind of stupid item!wont go anymore!
  12. you guys suck big time. shame on you, wasting people's time. no organization skills at all. and not fair not to announce about the number distribution and where. I hope you guys close down once and for all
  13. I went there this morning and when I arrived there, I saw many different line and there is too many people and my father asked me no to queue for it . I felt very sad cause I have done many research for it and somebody that is not following the terms like cannot queue overnight, only got a line between Spasso and Starbucks and some of them just cut the line! I hope that switch will put them into the black list.

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