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Terms And Conditions
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Frequently Ask Questions
Terms And Conditions

Service Specific Terms & Conditions (“SSTC”) - Maxis Device Contract – 3 Months Free Zerolution Promo Version [10 October 2019]    

 

GENERAL

  1. The Offer: Sign up with a new MaxisONE Plan 98/108/128/158/188 on Zerolution during the Promo Period and get first 3 months free Zerolution monthly payment.
  2. You: Person(s) signing up for the Offer must be a new Maxis customer or customer who has never had mobile device contract with Maxis prior to sign up of the Offer.
  3. Promo Period: valid from 10 October 2019 on a “while stocks last” basis.
  4. This Offer shall apply to MaxisONE Plan 98/108/128/158/188 (“Eligible MaxisOne Plan”). This Offer is not valid with any other offers and/or incentives, which have or may have been offered by Maxis under any other offers from time to time.
  5. By signing up and accepting this Offer, you will enjoy one (1) mobile device (“Devices”) at the price offered by us with 3 months of Zerolution monthly payment waived when you sign up any new Eligible MaxisOne Plan.
  6. This Offer and use of the Service(s) is subject to the General Terms & Conditions (“GTC”), this Service Specific Terms & Conditions (“SSTC”), Zerolution SSTC at https://www.maxis.com.my/terms-conditions/personal/postpaid/zerolution/ , Maxis Fair Usage Policy and any other applicable terms and conditions, all www.maxis.com.my/FUP and www.maxis.com.my/terms-conditions/personal/
  7. Capitalised terms herein have the same meaning as defined in the GTC.
  8. Any conflict or inconsistency between this SSTC, Zerolution SSTC, the GTC and Summary Terms and Conditions (“STC”), shall be construed in the following order of precedence: (a) this SSTC; (b) Zerolution SSTC; (c) GTC and (d) STC. 9.We reserve the rights without liability, to revise this SSTC, the GTC, the Offer and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the plan(s) and Service(s) at www.maxis.com.my/terms-conditions/, including changes to the Agreement. Your continued use of the Service(s), and/or plan(s) (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the the Offer, the plan(s) and/or the use of the Services by giving us notice within 28 days from the Effective Date failing which you are assumed to have accepted the changes.

ELIGIBILITY

  1. A principal line must be registered in your name and be an active account under any Eligible MaxisOne Plan.
  2. The principal line holder must be a new Maxis customer or customer who has never had mobile device contract with Maxis prior to sign up of the Offer.
  3. You are ineligible for this Offer if you have any outstanding payments with us.
  4. This Offer is inapplicable to you if you are a commercial user and/or bulk subscriber.

ZEROLUTION SSTC

 

  1. Clauses 12 to 25 of the Zerolution SSTC shall apply to this SSTC, mutatis mutandis, as if it had been fully set forth herein.
Locations

You can now sign up to Maxis’ Zerolution Plan in selected Switch outlets! See the selected outlets list below.

KEDAH
1. Switch @ Aman Central
2. Switch @ Alor Star Mall
3. Switch @ Amanjaya Mall
PENANG
1. Switch @ Sunway Carnival Mall
2. Switch @ AEON Mall Bukit Mertajam
3. Switch @ Queensbay Mall
SELANGOR
1. Switch @ Sunway Pyramid
2. Switch @ EKO Cheras
3. Switch @ MyTown Shopping Centre
JOHOR
1. Switch @ Paradigm Mall
MELAKA
1. Switch @ Mahkota Parade
PAHANG
1. Switch @ East Coast Mall
KELANTAN
1. Switch @ KB Trade Centre
SABAH
1. Switch @ Imago Shopping Mall
SARAWAK
1. Switch @ Permaisuri Imperial City Mall
2. Switch @ The Spring, Kuching
3. Switch @ The Spring, Bintulu
4. Switch @ Vivacity Megamall
5. Switch @ AEON Mall Central Kuching

Frequently Ask Questions
What is this offer about?
We are offering 3 months FREE Zerolution installment for eligible customers whose lines were not contract before. This is a limited-time offer to encourage Maxis customer with mobile line which are not contracted before to sign up device contract with Zerolution.

 

Who is eligible for this offer?
To enjoy this offer, the owner and the line must meet the following: • Owner must meet the device contracting and Zerolution criteria; • The line must be new or existing mobile line which has never contracted before • Applicable for supplementary line or share line with upgrade to principal rate plan • Newly ported in line which also meet the criteria above • Offer is not transferable. • Sign up for Zerolution within the promotion period from dd Mth to dd Mth.

 

How do I enjoy this offer?
Visit your nearest Maxis Store to find out our latest device offer, check your eligibility and sign up for device with Zerolution if you are eligible.

 

If I sign up for Zerolution with my Share Line, am I eligible for this offer?
ONLY Zerolution on principal line is eligible to enjoy 3 months FREE Zerolution. You may upgrade your share line to principal line and sign up for Zerolution to enjoy this.

 

What happens if I decide not to continue terminate my Zerolution contract before its expiry?
Should you choose not to serve the full contract period, the remaining balance for your device will be charged. The device remaining balance is calculated as follows: [(Recommended Retail Price (RRP) ÷ 24 months] x Remaining month(s)].

 

I already have an existing MaxisONE Plan. Does this make me eligible for the Promo?
Your line with MaxisONE Plan is eligible for the promo if it hasn’t sign up with device contract since 1st April 2015.

 

I already have an existing MaxisONE Plan. Does this make me eligible for the Promo?
Your line with MaxisONE Plan is eligible for the promo if it hasn’t sign up with device contract since 1st April 2015.

 

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iPhone 11 Pro Max on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128
64GB: RM 5299RM 182RM 185RM 188
256GB: RM 5999RM 208RM 211RM 214
512GB: RM 6899RM 242RM 245RM 248


iPhone 11 Pro Max on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128
64GB: RM 5299RM 3461RM 3677RM 3893
256GB: RM 5999RM 4101RM 4317RM 4533
512GB: RM 6899RM 4916RM 5132RM 5348

*The pricing stated above are monthly commitment for 24-month.

iPhone 11 Pro on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128
64GB: RM 4899RM 167RM 170RM 173
256GB: RM 5599RM 193RM 196RM 199
512GB: RM 6499RM 227RM 230RM 233

 


iPhone 11 Pro on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128
64GB: RM 4899RM 3101RM 3317RM 3533
256GB: RM 5599RM 3736RM 3952RM 4168
512GB: RM 6499RM 4556RM 4772RM 4988

*The pricing stated above are monthly commitment for 24-month.

iPhone 11 on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128
64GB: RM 3399RM 110RM 113RM 116
128GB: RM 3599RM 117RM 120RM 123
256GB: RM 4099RM 136RM 139RM 142

 


iPhone 11 on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128
64GB: RM 3399RM 1736RM 1952RM 2168
128GB: RM 3599RM 1916RM 2132RM 2348
256GB: RM 4099RM 2371RM 2587RM 2803

*The pricing stated above are monthly commitment for 24-month.

iPhone XS Max on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
64GB: RM 4899RM 127RM 136RM 145RM 154
256GB: RM 5599RM 154RM 163RM 172RM 181
512GB: RM 6499RM 227RM 230RM 233RM 236

 


iPhone XS Max on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
64GB: RM 4899RM 3066RM 3282RM 3498RM 3714
256GB: RM 5599RM 3696RM 3912RM 4128RM 4344
512GB: RM 6499RM 4546RM 4762RM 4978RM 5194

*The pricing stated above are monthly commitment for 24-month.

iPhone XS on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
64GB: RM 4399RM 110RM 119RM 128RM 137
256GB: RM 5099RM 136RM 145RM 154RM 163

 


iPhone XS on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
64GB: RM 4399RM 2646RM 2862RM 3078RM 3294
256GB: RM 5099RM 3276RM 3492RM 3708RM 3924

*The pricing stated above are monthly commitment for 24-month.

iPhone XR on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
64GB: RM 2899RM 91RM94RM 97RM 100
128GB: RM 3099RM 98RM 101RM 104RM 107

 


iPhone XR on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
64GB: RM 2899RM 1281RM 1497RM 1713RM 1929
128GB: RM 3099RM 1461RM 1677RM 1893RM 2109

*The pricing stated above are monthly commitment for 24-month.

iPhone 7 Plus on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
128GB: RM 1999RM 108 for 2 unitsRM 113 for 2 unitsRM 118 for 2 unitsRM 81

 


iPhone 7 Plus on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
128GB: RM 1999RM 463RM 679RM 895RM 1111

*The pricing stated above are monthly commitment for 24-month.

iPhone 7 on Zerolution

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
128GB: RM 1499RM 70 for 2 unitsRM 75 for 2 unitsRM 80 for 2 unitsRM 60

 


iPhone 7 on MaxisONE Plan

Scroll table Sideways to see more (on mobile)

Plan / CapacityMaxisONE 188MaxisONE 158MaxisONE 128MaxisONE 98
128GB: RM 1499RM 1RM 225RM 441RM 657

*The pricing stated above are monthly commitment for 24-month.

iPad (Wi-Fi+Cellular) on Zerolution

Scroll table Sideways to see more (on mobile)

iPad
(WiFi + Cellular)
Plan / CapacityFee 24 MonthsRM 28 / MonthsRM 18 / Months
iPad Pro 11"256GB: RM 4799RM 19910GB + Share Data from your MaxisONE Plan5GB
iPad Pro 12.9"256GB: RM 5649RM 23510GB + Share Data from your MaxisONE Plan5GB
iPad 10.2"128GB: RM 2399RM 9910GB + Share Data from your MaxisONE Plan5GB
iPad Air 10.5"64GB: RM 2749RM 11410GB + Share Data from your MaxisONE Plan5GB
iPad mini64GB: RM 2249RM 9310GB + Share Data from your MaxisONE Plan5GB

*The pricing stated above are monthly commitment for 24-month.

Apple Watch Series 5 (GPS+Cellular) on Zerolution

Scroll table Sideways to see more (on mobile)

CapacityFee 24 MonthsRM 18 / Months
44mm: RM 2349RM 97Free subscription for first 3 months
Enjoy Unlimited Calls, SMS & Share Data from your mobile line
Share mobile number with your mobile line
40mm: RM 2199RM 91Free subscription for first 3 months
Enjoy Unlimited Calls, SMS & Share Data from your mobile line
Share mobile number with your mobile line

*The pricing stated above are monthly commitment for 24-month.